Go Green with XeerSoft TravelSoft
the robust, tailored-to-business travel agency software Is your travel agency still managing travels and tour packages manually? Too many papers daily to check on tours? Difficult to collaborate among departments in your travel agencies?
Is time to get XeerSoft TravelSoft, a robust, tailored-to-business IT solution that integrates Travel Agency management, with XeerSoft full-fledged back-end system complete with Accounting and Financial Implementation, photo-capturing Time Attendance System, Payroll, e-Leave management, Customer Relationship Management (CRM) system and Loyalty program. Go paperless with XeerSoft TravelSoft to manage, handle, input and deliver tour packages to customers and travellers in a breeze.
Our clients, especially business owners who own multiple travel agencies or multiple branches faced challenges below which you could relate: Business Operations Challenges- Updates of travel packages were not applied across all departments and branches, affecting front desk staffs selling packages with old pricing - incurring losses
- Difficulties for front desk staffs to check on updates as there were no online, centralized database
- Break-down in communications among departments and difficulty to communicate among branches Costing Challenges- Tremendous amount of papers used and wasteful printings for travel packages and itineraries - incurring extra overheads
- Employees need to work extra hours to complete checkings and coordination manually - incurring extra employees wages
- Communications using traditional methods including faxes, scans, phone calls and land lines incurring additional costs Employee Management Challenges- Fraud of employees punching cards for each other, making losses for extra overtime payments
- Leaves are managed manually without accuracy and often miscalculated
- Additional employees needed every end of month to calculate working hours to compute payroll For more information and a full presentation on XeerSoft TravelSoft, call us today at 03-9284 8286!
Ms Chia (not her real name) has her own accounting package, a separate payroll system and an independent billing system. Everything else were all manually done with papers, notes and pre-printed forms which were often misplaced, redundant and wasting resources. Ms. Chia's travel agency was really very profitable and she eventually expanded her business to six (6) travel agencies nationwide. Her key employees came late to work without her knowledge at all, employees punched cards for each other without her visibility and she could not accurately calculate payroll with overtime payments at the end of each month.
Travel packages will change depending on airport tax, airline charges, tour changes and even competitors' pricing. She could not update pricing to all the six branches, making the front desks often sell packages with old pricing, at times making losses of over RM100,000 in a month for inconsistency in pricing, inaccurate information to customers as well as printing too many wasted papers which are often outdated when changes are made. The pains magnified during MATTA Fair, the largest travel fair in Malaysia as more than 50% of their income comes solely from travel fairs like this.
Worse still, without real-time updates, centralized collaboration and relationship management, Ms. Chia losses in competitive advantage over her competitors who managed their customer relationships effectively with use of CRM solutions. The monthly losses to her was getting very significant before she finally scouted for a solution. When she found XeerSoft, its full-fledged back-end system could already convinced her to work together with XeerSoft to build a travel agency management system.
After using XeerSoft TravelSoft with XeerSoft full-fledged back-end systems, Ms. Chia tremendously reduces amounts of papers as employees can now print real-time, updated travel information only when needed. Ms. Chia could update any travel and tour packages online and each travel agency gets new instructions as the changes occur. All employees now log in and out for time attendance with their photo captured, further reducing fraud as well as apply leaves online. Each month, time attendance and e-leave information is exported to payroll system to calculate accurate pay for employees.
Ms. Chia is now a satisfied XeerSoft customer and looking forward to work with XeerSoft to further improve the system to suit all travel agencies. For more information and a full presentation on XeerSoft TravelSoft, call us today at 03-9284 8286! Features and BenefitsReal-time, centralized travel itineraries and uploading of tour files - XeerSoft centralizes data and its powerful online engine allows uploads of tour files for immediate viewing, real-time information across whole company, branches and even with external agents, also allowing front desk staffs to disseminate information accurately Fully integrated with back-end system - XeerSoft is the first and only IT solution in Malaysia for travel agencies with full-fledged back-end system, including payroll, online photo-capturing time attendance system, e-leave management system, billing, accounting and financial implementation, customer relationship management and loyalty programs to name a few Accurately calculate payroll and overtime for employees - At month-end, time attendance information could be exported to XeerSoft Payroll System for calculation of basic salary, overtime and allowances, saving costs and time
Reduce frauds with photo-capturing time attendance system - Employees punch cards no more! With XeerSoft, time attendance log is taken digitally with photo capture each time your employee logs in and out. It is online, so you can view attendance online, real-time Audit log files for transactions - Monitor transactions by viewing transaction history or audit logs of each amendment done to the system to avoid frauds Multiple payment types - XeerSoft systems allow multiple payment types including by cash, cheque, direct transfer, credit card or tele transfer Integration with Google Apps - Easily integrate with Google Apps and Google Maps for easy viewing of tours, tours management and arrangement as well as easier explanations to travellers Connect and maintain centralized customer base with CRM system - Customers registered for tours can be centralized in a common database for better customer relationship management. No more paper, filings and manual records of clients details - easy to search and store information digitally For more information and a full presentation on XeerSoft TravelSoft, call us today at 03-9284 8286! Screenshots
| Daily Listing of Outstanding Balance - List of outstanding balance reminds staff to collect payments from clients |      Listings of Daily Movement - new bookings, revised (change of details or charges), amended (change of tour code or date), new or under KIV and Tour Booking Form | Listings of Tour Files - easy to view tour details, itinerary, tour progress and status, tour fare preview, flight details, easy tour fare calculations by entering variables |   Link with TBF (Tour Booking Form) | 
Security enhanced - viewing of amendments done in system and transactions with listing of usernames, dates, and time with number of amendments as well as revision history files |  Multiple payment types - credit card, cheque, cash, partial payment / deposit, tele transfer, online banking | 
  Easily keep track of payment history and monitor payments done |
For more information and a full presentation on XeerSoft TravelSoft, call us today at 03-9284 8286!
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